Rusty Warner

Webinar speaker
Principal Analyst
Forrester Research
Contributor
Rusty Warner
Rusty serves B2C Marketing Professionals. His research focuses on marketing technologies, including customer analytics, cross-channel campaign management, enterprise marketing platforms, real-time interaction management, and digital customer experience delivery. Rusty helps organizations ensure that marketing technology investments are aligned with strategies to meet shifting customer expectations and support the BT agenda - technologies, systems, and processes to win, serve, and retain customers.

Content from this contributor